Post Offices Ruined by People at Desks ; Now the List of Post Office Closures for Cornwall has Been Released, Evidence Is Even Stronger That This Is an Exercise Planned From a Desk by People with No Understanding of Life in Rural Areas, Little Understanding of Their Customers' Needs and, in Many Cases, a Rather Weak Understanding of Geography.

Western Morning News, The › July 23, 2008

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Summary

Now the list of post office closures for Cornwall has been released, evidence is even stronger that this is an exercise planned from a desk by people with no understanding of life in rural areas, little understanding of their customers' needs and, in many cases, a rather weak understanding of geography.

In South East Cornwall the existing mobile post office is being withdrawn because of "insufficient usage" - i.e. customers don't like waiting in the rain for the van. In full knowledge of this, the new area plan is to replace 13 post offices with a number of new mobile services.

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Post Offices Ruined by People at Desks ; Now the List of Post Office Closures for Cornwall has Been Released, Evidence Is Even Stronger That This Is an Exercise Planned From a Desk by People with No Understanding of Life in Rural Areas, Little Understanding of Their Customers' Needs and, in Many Cases, a Rather Weak Understanding of Geography.

Then there is the large parish in which two fairly busy post offices, each carrying out 300-399 "customer sessions per week", have the mi...

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